Frequently Asked Questions
How can I send someone a gift?
Does Sleep Major Australia take telephone orders?
What forms of payment are accepted online?
How safe are my Credit Card details?
What if I don't see the style or size I am looking for?
Does Sleep Major offer Corporate Group Sales?
In what currency are the prices on the website?
How do I place an order?
When you find an item you would like to purchase, please specify the quantity and size you prefer then click on "Add to Cart." After you add an item you may continue shopping until you are ready to complete your purchase. At any time you can click on "My Cart" in the top right corner of the webpage to confirm your items. Once you have completed your shop click on "Checkout" to finish. Follow the check-out process to confirm your details and place your order. Be sure to look out for a confirmation email in your inbox soon after.
You may also place an order over the phone by sending us your details and we will contact you as soon as possible between the hours of 9:00am to 5:00pm AWST.
How can I send someone a gift?
Sleep Major products make fantastic gifts. Everyone LOVES sleep! Our gift wrappers are very good at their job - they look amazing!
Does Sleep Major take telephone orders?
Yes! Although we ask please can you give us your details via email or our Contact Us page and we'll call you as soon as we can! Remember, we are in Perth, Australia which is Western Standard Timezone (AWST). You can easily check the current local time here in Perth, Western Australia at this link. We are available to process your calls on Monday to Friday between 9:00am and 5:00pm.
What forms of payment are accepted online?
Sleep Major (www.sleepmajor.com) accepts Credit & Debit cards from both Visa and MasterCard along with payment via PayPal. All payment are made and processed via the PayPal PCI compliant secure payment gateway. Not a Paypal account holder? No problem - you don't have to be! Just select to pay with your credit card when progressing through the PayPal payment process. Learn more about why PayPal is our preferred payment gateway and why it is the world's most popular form of online payment here. www.paypal.com
How safe are my Credit Card details?
PayPal provides a fully PCI compliant secure session for payments.
To learn more about the PayPal process payment please follow this link:
www.paypal.com/au/webapps/mpp/paypal-safety-and-security
What if I don't see the style, colour or size I am looking for?
We do make every effort possible to maintain ample supply of our stock. However, when we run out of stock, these items are removed from our website and are no longer currently available. You may find the product you are looking for is in production and will be available soon. In this case, please email us your requirements and we will get back to you on its future availability.
Does Sleep Major offer Corporate Group Sales?
Yes, we do. The Corporate Sales & Gifts program is recommended for any individual or company interested in purchasing products for corporate meetings, incentives, promotions, and corporate gift programs and events. We do have minimum order quantities to qualify for the program..
To discuss eligibility, submit your details via the Contact Us page or send an email.
All products currently listed on our site are available for corporate ordering. We recommend contacting us at least three weeks prior to the date your order is required, particularly if you have any special requirements. Product availability cannot be guaranteed under any circumstances.
In what currency are the prices on the website?
All prices are processed in Australian Dollars (AUD).
